<callout-component color="Yellow"><p>If you receive any message outside of these channels, please treat it with caution and contact our support team to verify its authenticity.<br></p><p>Cuspy will never ask for your password, API keys, or any other sensitive credentials through email, phone, or any other communication channel. If you receive a request of this nature, please disregard it and contact our support team immediately.</p></callout-component><h1 id="ty7ea86qaq4" data-toc-id="ty7ea86qaq4">Websites</h1><table style="minWidth: 283px"><colgroup><col style="width: 258px"><col></colgroup><tbody><tr><td colspan="1" rowspan="1" colwidth="258"><p>Offical Website</p></td><td colspan="1" rowspan="1"><p><a target="" rel="noopener noreferrer nofollow" class="link" href="https://cuspy.app">https://cuspy.app</a></p></td></tr><tr><td colspan="1" rowspan="1" colwidth="258"><p>Assets Portal</p></td><td colspan="1" rowspan="1"><p><a target="" rel="noopener noreferrer nofollow" class="link" href="https://asset.cuspy.app">https://asset.cuspy.app</a></p></td></tr><tr><td colspan="1" rowspan="1" colwidth="258"><p>Help Center</p></td><td colspan="1" rowspan="1"><p><a target="" rel="noopener noreferrer nofollow" class="link" href="https://help.cuspy.app">https://help.cuspy.app</a></p></td></tr><tr><td colspan="1" rowspan="1" colwidth="258"><p>Trust Center</p></td><td colspan="1" rowspan="1"><p><a target="" rel="noopener noreferrer nofollow" class="link" href="https://trust.cuspy.app">https://trust.cuspy.app</a></p></td></tr><tr><td colspan="1" rowspan="1" colwidth="258"><p>Developer Docs</p></td><td colspan="1" rowspan="1"><p><a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://developer.cuspy.app">https://developer.cuspy.app</a></p></td></tr><tr><td colspan="1" rowspan="1" colwidth="258"><p>Secure Link</p></td><td colspan="1" rowspan="1"><p>Link will begin with <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://link.cuspy.app"><u>https://link.cuspy.app</u></a></p><p>There will be additional characters at the end of the link.</p></td></tr></tbody></table><h1 id="baltq6zyw3s" data-toc-id="baltq6zyw3s">Emails</h1><table style="minWidth: 203px"><colgroup><col style="width: 178px"><col></colgroup><tbody><tr><td colspan="1" rowspan="1" colwidth="178"><p>Help and Support</p></td><td colspan="1" rowspan="1"><p><a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:help@cuspy.app">help@cuspy.app</a></p></td></tr><tr><td colspan="1" rowspan="1" colwidth="178"><p>Security Report</p></td><td colspan="1" rowspan="1"><p><a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:security@cuspy.app">security@cuspy.app</a></p></td></tr><tr><td colspan="1" rowspan="1" colwidth="178"><p>Email Sender</p></td><td colspan="1" rowspan="1"><p><a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:no-reply@cuspy.app">no-reply@cuspy.app</a></p></td></tr></tbody></table><callout-component color="Yellow"><p>Please note that <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:no-reply@cuspy.app">no-reply@cuspy.app</a> is an unmonitored inbox — any replies to this address will not be received.</p></callout-component><h1 id="st1lwslqc71" data-toc-id="st1lwslqc71">Phones</h1><table style="minWidth: 213px"><colgroup><col style="width: 188px"><col></colgroup><tbody><tr><td colspan="1" rowspan="1" colwidth="188"><p>Help and Support</p></td><td colspan="1" rowspan="1"><p><a target="_blank" rel="noopener noreferrer nofollow" class="ρd__all ρd__a ρt ρdn ρgKbEs link" href="tel:+61280280558"><strong>+61 2 8028 0558</strong></a></p></td></tr></tbody></table><p></p>

All official communications from Cuspy are sent exclusively through the verified channels listed below.

Offical Communication Channel

Cuspy Offical Website

Cuspy Asset Management

Cuspy Trust Center

Getting Started

Get started with Cuspy by exploring its core concepts and familiarising yourself with the platform.


Cuspy Overview

Set up your Cuspy account and get started with the platform.

Sign Up and Sign In

Cuspy user profile and credential management

Profile Management

Multi-Factor Authentication Configuration

Reset your Password

What to do if you have Forgotten your Password

Asset Issuer

Security Classes

Understand the fundamentals of security classes to streamline and accelerate your asset management.

Security Class

Learn how to create and maintain the security class.

Security Class Management

Everything you need to know about managing investor accounts.

Investor Accounts

Learn how to search investor accounts on the list page.

View Investor Accounts

Manage Investor Accounts

Comprehensive reporting suite providing asset ownership tracking, investor insights, transaction history, and tax/compliance documentation for securities issuers.

Reports

Cuspy provides a comprehensive suite of reports, giving you a complete 360-degree view of your assets and investors.

Reports and Analytics

Registered holders and their ownership details for selected security classes on the specified date.


Security Register Report

Cash balances held by registered holders on the specified date along with their ownership details.

Cash Register Report

Historical transactions within a specified period for the selected security classes.

Security Transaction Report

Cash transaction history within a specified period.

Cash Transaction Report

Investor Wallet

How to Claim your Investor Account

View your Investor Account Details

How to access document via Cuspy secure link

Access Document via Secure Link

Developers

Use our API to seamlessly build your own asset management experience

Cuspy API and Headless

Explore Cuspy's privacy and security policies and discover best practices for keeping your account and data secure.

Privacy and Security

We take security seriously at Cuspy - we're ISO27001:2022 and ISO9001 compliant & certified.

Security FAQ

This policy explains how Cuspy uses cookies and similar technologies to enhance your experience on our platform, including the types of cookies we use, their purpose, and how you can manage your preferences.

Offical Website	https://cuspy.app
Assets Portal	https://asset.cuspy.app
Help Center	https://help.cuspy.app
Trust Center	https://trust.cuspy.app
Developer Docs	https://developer.cuspy.app
Secure Link	Link will begin with https://link.cuspy.app There will be additional characters at the end of the link.

Help and Support	help@cuspy.app
Security Report	security@cuspy.app
Email Sender	no-reply@cuspy.app