Investor Groups

Learn what investor groups are, how to create and maintain them, and where they are used across Cuspy.

An investor group (also called an investor account group) is a named, reusable set of investor accounts. Curate the group once, then use it wherever you need to address, report on, or grant access to several investors at the same time — streamlining communication, reporting, and bulk actions.

Find your groups under Investors > Investor Groups.

A group belongs to one organisation and can only contain investor accounts of that same organisation. Wherever a group is used, it resolves live to its current members — change the membership once and every place that references the group reflects the change immediately. Nothing keeps a frozen copy of the list.

Where groups are used

The same group can serve several purposes at once:

Purpose	How the group is used
Beneficial ownership	A group marked as a beneficial ownership group declares that its member accounts are one underlying owner. The Top Holders report can combine each such group into a single holder line, with its members shown beneath it.
Correspondence	Address a set of investors as one recipient selection when sending emails and documents, instead of picking accounts one by one every time.
Data room sharing	Name a group as part of a data room share audience. Members reach the room through their Investor Wallet, and the audience follows the group's membership as it changes.

Note: An investor group is not the same thing as an authorisation group. An authorisation group is a set of permissions your issuer-side users are assigned to. An investor group groups investor accounts and grants no platform permissions.

Create a group

Select Create new group on the Investor Groups page.

Field	Description	Required
Group Name	The name shown for the group, up to 70 characters. It must be unique within your organisation, compared without regard to case — so "Founders" and "founders" count as the same name.	Yes
This is a beneficial ownership group	Marks the group as a beneficial ownership group. Off by default. See Beneficial ownership groups below.	No
Add Investors to Group	Search your investors or holding accounts and select the accounts to include. Enter at least 2 characters to see matches; only the top 10 matches are shown, so refine your search if you don't see the account you want. Selected accounts appear under Group Members.	No

Select Save group to create it. You can save a group with no members and add them later.

Tip: Name a group for what it represents rather than for one occasion — "Institutional Holders" or "Smith Family Trust" will still make sense a year from now, where "May mailout" will not.

Add and remove members

You can change a group's membership at any time. Search for an account the same way as when creating the group, and remove a member from the Group Members list.

An account can appear in a group only once, and can belong to as many ordinary groups as you like. You can only add investor accounts belonging to your own organisation.

Because groups resolve live, membership changes take effect everywhere the group is used, straight away:

Adding a member gives that account whatever the group's references grant. If the group is part of a data room share audience, the users who have claimed that account gain access and are notified.
Removing a member takes away only what was granted through this group. If the account also reaches a data room another way — named directly, or through another group — that access continues. Losing access is not notified.

Beneficial ownership groups

Mark a group as a beneficial ownership group when its member accounts are, in substance, one owner — for example a family's several trusts and personal holdings.

Important: An investor account can be added to only one beneficial ownership group. Cuspy rejects an attempt to add an account to a second one, and rejects marking an existing group as a beneficial ownership group if any of its members already belongs to another. Ordinary groups carry no such restriction.

In the Top Holders report, choosing to include investor groups combines each beneficial ownership group into one holder line, with its member accounts listed beneath. The representation is all or nothing: if the group's combined balance does not make the ranking cut-off, neither the group nor its member accounts appear individually. Ordinary groups are never combined.

Rename or re-designate a group

You can change a group's name and turn the beneficial ownership setting on or off at any time. The same name rules apply as when creating. Turning the beneficial ownership setting on is rejected if any current member already belongs to another beneficial ownership group — remove that member, or retire the other group, first.

Retire a group

Retire a group you no longer need. Retiring a group:

removes it from your Investor Groups list;
stops it taking effect everywhere it is referenced, at once — anyone reached only through this group loses that access immediately, including data room access;
keeps the group and its membership on record for audit; and
releases its name, so a new group can reuse it.

Important: Retiring a group cannot be undone. If you need the same set of investors again, create a new group and add the members. Groups are never permanently deleted, so the historical record stays intact.

View groups and members

The Investor Groups page lists your organisation's groups with their name, whether each is a beneficial ownership group, and how many members it holds. Open any group to see its members.

Member lists always show the group's live membership. Accounts that are closed, or that have been removed from your organisation, are left out — of the member list and of everything the group resolves to.

Permissions

Creating a group, changing it, adding or removing members, and retiring it all require investor account management permission. Viewing groups and their members requires investor account read permission. Groups are always scoped to your own organisation. If you cannot see these options, ask your organisation administrator to check your authorisation group.

Good to know

No nested groups. A group is a flat set of investor accounts; a group cannot contain another group.
Membership is an explicit list. You choose the accounts. Groups cannot yet be defined by a rule such as "everyone holding a given security class".
No description field. A group carries a name and the beneficial ownership setting only, so make the name do the work.
An account can be in many groups. Only beneficial ownership groups are exclusive.